1. Help Center
  2. Subscription & Billing

Manage Subscription

Upgrade, downgrade or cancel your subscription

Main Takeaways:

  • Upgrade, downgrade, cancel or review your plan and billing information from one single view
  • Managing your subscription is made easy directly from within your Forecast account

Step 1:
Access the Admin panel and select subscription

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Step 2:
Manage your subscription.

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  1. View the type of plan you have and when your next payment is due as well as the amount. And, see the billing period. From the top right-hand side of this section, you can also opt to upgrade your plan
  2. View the type of license you have, and the total number of seats, both unassigned and assigned. Note: deactivating users or changing their permission level to virtual will not affect your subscription plan, unless you manually remove the desired number of seats
  3. View and edit your billing information
  4. View your billing history
  5. Cancel subscription***


Warning***: When cancelling a subscription please be aware that according to Forecast's Terms and Conditions the notice of termination must be made on or prior to the date thirty (30) days preceding the end of such Subscription Term. If you have any questions please review the Terms and Conditions.