Have a question? We have answers!
Forecast is a Professional Services Automation (PSA) platform for Resource & Project Management.
We've designed the system to be simple and intuitive from the bottom up, but if you ever run into an issue, a question, or any concerns at all, our Customer Experience Team is always ready to assist you. Below we present the various ways you can get help with your Forecast account and also all of the readily available resources that can assist you with gaining a deeper understanding of Forecast.
If you require immediate assistance with an issue you have encountered or have questions about the product please contact us via the Live Chat bubble that you can find at the bottom right hand corner. You may also contact us via email at firstname.lastname@example.org
Note: Please note that our support hours are from 8 AM CEST to 2 AM CEST Monday to Friday. If you contact us outside of these hours we will get back to you as soon as possible via email.
Extended Support Meeting
You also have the option to book one of our team members to assist you live through a video meeting with your questions through an Extended Support Meeting.
Simply follow the link and book a meeting at the next available time slot!
In terms of resources that can assist you with getting a better grasp on Forecast, our Customer Experience team produces webinars throughout the week and daily that cover different topics. In these webinars a live Q&A is hosted at the end of each one where we answer any questions you might have about the webinar.
To sign up for the next webinar topic that you would like to learn more about follow this link and sign up in each of the webinars you are interested in.